Policies

Terms, privacy and refunds

Last updated 28 September 2026

Terms of use

These terms apply to your use of villainnovel.theelitico.com (the "site"). The site is run by The Elitico, a sole proprietorship of Muhammad Ahmed Asim Abbasi, and publishes the novel VILLAIN by MA3. By creating an account or reading on the site, you agree to these terms.

1. Your account

  • One account per person. Keep your sign-in details to yourself.
  • Give a real email address so we can send receipts and account notices.
  • We may freeze an account used to abuse tokens or share paid chapters.

2. What we sell

We sell digital access to chapters of the novel, through tokens and passes. Prices are shown in Pakistani Rupees (PKR) on the Buy Tokens and Passes pages before you pay.

  • Tokens unlock chapters on this site only. 5,000 tokens unlock one chapter, once, forever.
  • Tokens have no cash value. They can't be withdrawn, sold or transferred, and they don't expire.
  • Tokens earned by self-clicks, fake or duplicate accounts, or automated traffic will be removed.

3. Delivery

Everything we sell is digital. Tokens and passes are added to your account within one working day of a verified payment (usually the same day), and you get an email receipt. Nothing is shipped. New chapters are released on the site, usually every Friday at 9 PM (PKT).

4. Payments

You pay by Easypaisa, SadaPay, NayaPay or bank transfer (Raast) into the account shown on the Buy Tokens page, then submit the transaction ID. We check each payment by hand. We never ask for your PIN, OTP or password. Card payments through Safepay are coming soon.

The Reader Pass renews automatically every 30 days on your saved card until you cancel. Cancel any time from My Wallet; you keep access until the end of the period you paid for. We email you 3 days before each renewal.

5. Changes

We may update these terms. If we make a significant change, we'll email you before it takes effect.

Privacy policy

What we collect: your name and email address when you create an account; your token balance, unlocked chapters and payment history; a one-way hashed (not readable) version of your IP address and browser, used only to stop referral abuse; and your email if you subscribe to chapter emails.

What we don't collect: card numbers or wallet PINs. Those go directly to Safepay.

How we use it: to run your account, deliver what you pay for, send receipts and account emails, prevent abuse, and send chapter emails if you asked for them. We don't sell your data or share it with advertisers.

Who else processes it: Safepay (payments), our email delivery provider (sending emails) and our hosting provider (running the site).

Your choices: unsubscribe from chapter emails with the link in any email. To see, correct or delete your account data, email villainnovel@theelitico.com. We reply within 7 days.

Refunds & tokens

  • Charged but nothing arrived: if a payment went through and your tokens or pass didn't appear, contact us with your order number. We add them or refund you in full within 5 working days of your message.
  • Charged twice: the duplicate payment is refunded in full within 5 working days.
  • Unused bought tokens: you can ask for a refund of a token pack within 7 days of buying it if none of its tokens have been spent. Refunds go back to the original payment method; card refunds can take 7 to 14 working days to show, depending on your bank.
  • Spent tokens and unlocked chapters can't be refunded, because the chapter has been delivered.
  • Reader Pass: cancel any time to stop the next renewal. The current period isn't refunded, but you keep access until it ends. If a renewal went through by mistake and you haven't read a chapter it unlocked, ask within 3 days for a full refund.
  • Earned tokens have no cash value and are never refunded.

Contact & complaints

The Elitico (sole proprietor: Muhammad Ahmed Asim Abbasi)
House No. 44, Street 6, Block C, Soan Garden, Islamabad, Pakistan
Email: villainnovel@theelitico.com · Phone: +92 304 598 9579

Complaints: email us or use the contact form with your order number. We acknowledge every complaint within 2 working days and resolve it within 7 working days. Payment problems are resolved within 3 working days.